At Virla, accessible from virla.in, we prioritize the protection of our users' personal details. This Privacy Policy outlines the types of information collected and recorded by Virla, and explains how we utilize it.
1. Legal Ownership Coordinates
This website and brand are operated under the following corporate registration details:
Legal Name: Namratha Jauni
Brand: Virla
Contact: hello@virla.in
Phone: +91 22-49715552
2. Information Collected
We collect personal details that you provide directly to us when utilizing our platform or communicating with our support team, including:
- Contact Information: Your name, email address, contact number, and scheduling preferences.
- Account Information: Profile credentials, preferences, and booking selections registered on our systems.
- Website Usage & Technical Data: Log files including browser types, Internet Protocol (IP) addresses, referring/exit pages, and click counts to understand navigation flow.
Location Data and Background Tracking
Virla collects and processes device location data solely to facilitate doorstep workout sessions and live travel coordination:
- Client Location (Foreground Only): We collect location data only while the client is using the app to help them select and pin their workout address on the map during booking.
- Trainer Background Location (Active Travel Window Only): When an assigned trainer starts travelling to a scheduled booking by tapping "Start Travel", Virla accesses and collects real-time location data in the background (even when the app is closed, minimized, or the device is locked). We collect background location ONLY for the temporary duration until the trainer reaches the user's location. This continuous tracking is strictly used to share live arrival progress and accurate ETAs with the client for safety and coordination.
- Immediate Automatic Termination: The moment the trainer reaches the user's location and marks arrival, all background location tracking stops immediately. No background location is collected before travel starts or after the trainer has arrived.
- Privacy & Zero Advertising: Location coordinates are never sold, rented, or shared with third-party advertisers or data brokers, and are used strictly for service fulfillment and arrival verification.
3. Cookies Policy
Like most professional websites, Virla uses simple cookies to store parameters such as visitors' preferences and the specific pages on the website that they navigated. This information is used to optimize the user experience by customizing our web page layout.
4. How Information May Be Used
We use the collected details for legitimate operational purposes, such as:
- Providing, operating, and maintaining our wellness coordination website.
- Improving, customizing, and expanding our online presentation and formats.
- Communicating with you regarding booking coordinates, schedule adjustments, and platform updates.
- Finding and preventing technical glitches or unauthorized usage.
5. Service Providers
We may contract with reliable third-party service providers (such as hosting infrastructure or payment processors) to facilitate our services. These providers have access to your details solely to perform designated operations on our behalf and are obligated not to disclose or use them for other purposes.
6. Data Security
The security of your details is highly important to us. We employ standard administrative and technical safeguards to prevent unauthorized access, loss, or disclosure. However, no transmission method over the Internet is completely secure, and we cannot guarantee absolute data security.
7. Data Retention
We retain your personal details only for as long as is necessary to fulfill the operational purposes described in this Privacy Policy, or as required by applicable laws and corporate accounting rules.
8. User Rights
Under applicable data protection laws, you possess designated rights regarding your information, including the right to request copies of your files, correct inaccuracies, or request erasure of your coordinates from our active files. To make a request, please contact our coordinator.
9. Policy Updates
We reserve the right to revise this Privacy Policy. Any modifications will be posted directly on this page with an updated "Last Updated" timeline.
10. Contact Information
If you have questions or require further detail about our Privacy Policy, please reach out to us at:
Virla
Legal Name: Namratha Jauni
Email: hello@virla.in
Website: virla.in