Return & Exchange Policy:

We love our customers and therefore have 14 Days No question asked return and exchange policy. All orders can be returned or exchanged within 14days of the receipt of the product by sending us an email with the order number on customersupport@virla.in .

The following rules / exceptions apply to 14 days Return & Exchange policy:

1.       All items to be returned or exchanged must be unused in their original condition with all tags and packaging intact.

2.       The item must have been sold on our online store

Reverse Pickup:

We will arrange a reverse pickup for the selected pin codes where our courier service is available. If the reverse pickup is not available customer have to ship the product to our ware house for which will reimburse a fixed amount of Rs. 100 for the courier charges subject to return having met our Return and Exchange policy. Kindly address the package to the following address:

Virla

Plot 19, Aditya Vihar ,

Gandhi path, Vaishali Nagar ,

Jaipur: 302021

Refund Policy:

Our team will do a quality check after the product is received in our warehouse and post inspection the refund will be processed within 48 hours. If the payment is made using online options the amount will be credited to the source account within 7-10 days after receiving the product. In case of cash on delivery options our team will share a link with the customer to update the bank details and the amount will be credited in 7-10 days.